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Tuesday, 05 January 2010 00:00 |
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Consumers feel a stronger connection to brands that make use of new media such as streaming video sites, a new survey reveals.
According to the Cone Consumer New Media Study, almost three-quarters (72 per cent) of people feel a stronger connection to new media firms using sites such as YouTube and iTunes - up from 56 per cent of respondents in 2008.
A similar proportion (70 per cent) of respondents said new media would make them more willing to respond, while 68 per cent said they would feel better served.
The survey also revealed a growing desire among consumers to be entertained by online content. Around 43 per cent said they like new media companies to provide access to entertaining premium material.
Mike Hollywood, Cone's director of new media, said: "Consumers haven't yet been exhausted by brand over saturation in the new media space.
"There is still an opportunity for forward-thinking companies to establish a presence and earn a competitive advantage."
A recent poll conducted by Broadbandchoices.co.uk found that one in three people in Britain said they expect to watch more TV online over the holiday season.

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