Westminster City Council

council live Q&A

Groovy Gecko were approached by Westminster City Council to live stream a Q&A to give Westminster constituents the opportunity to ask questions directly to their leaders on pressing matters amidst coronavirus.

On Friday 17 April, we live streamed the Westminster Council Leader Live Q&A where people asked questions to Westminster Leader, Cllr Rachael Robathan, about how the council is helping Westminster residents and businesses through coronavirus.

What we did.

We set up two cameras and had crew on-site with safe distancing and PPE measures in place to carry out the stream safely. Our remote team managed the feeds and moderated the questions using our REALM Live Questions technology, sending approved questions directly to the host.

This was the first time Westminster Council did a live Q&A with their constituents and was a pilot for a potential series of streamed interactive Q&A sessions with the leader of the council via Facebook.  This event was seen as a positive first step in finding a way to involve the community during a difficult time.

the results.

Westminster Council were very pleased with the results of the stream and high level of interactivity, including 48 questions sent in with 21 questions answered in the 30-minute stream. The stream saw over 500 people tune in live with the current total views at over 1,500. Compared to the averages of Westminster Council’s other videos on Facebook, this stream had 13 times the average viewing time, 657 times more comments, 75 times more shares and 18 times more reactions.




live questions sent in


more comments than their average FB video

watch the full stream.

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